Cookie Policy

Last updated: 29th August 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners.

2. How We Use Cookies

Crystal Foothill Electronics uses cookies to:

  • Ensure our website functions properly
  • Remember your preferences and settings
  • Improve website performance and user experience
  • Analyse website traffic and usage patterns
  • Provide personalised content and advertisements
  • Enable social media features
  • Prevent fraud and enhance security

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you for marketing purposes.

Examples:

  • Session cookies that remember your shopping basket contents
  • Security cookies that authenticate users and prevent fraud
  • Cookie consent preferences
  • Load balancing cookies that ensure website stability

Legal basis: These cookies are necessary for the legitimate interests of operating our website.

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies don't collect information that identifies individual visitors.

Examples:

  • Google Analytics cookies that track page views and user behaviour
  • Website speed and performance monitoring cookies
  • Error tracking and debugging cookies

Legal basis: These cookies require your consent.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

  • Language preference cookies
  • Location-based service cookies
  • Customer support chat cookies
  • Video player preference cookies

Legal basis: These cookies require your consent.

3.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They remember that you have visited a website and may share this information with other organisations such as advertisers.

Examples:

  • Google Ads cookies for targeted advertising
  • Facebook Pixel cookies for social media advertising
  • Retargeting cookies that show relevant ads on other websites
  • Affiliate marketing tracking cookies

Legal basis: These cookies require your consent.

4. Third-Party Cookies

We work with third-party companies that may place cookies on your device. These include:

4.1 Google Services

  • Google Analytics: Website traffic analysis
  • Google Ads: Online advertising
  • Google Maps: Location services
  • YouTube: Video content

4.2 Social Media Platforms

  • Facebook: Social sharing and advertising
  • Twitter: Social sharing features
  • LinkedIn: Professional networking features
  • Instagram: Social media integration

4.3 Other Service Providers

  • Payment processors: Secure payment handling
  • Customer support tools: Live chat and help desk services
  • Email marketing services: Newsletter and communication management

5. Cookie Duration

5.1 Session Cookies

These are temporary cookies that expire when you close your browser. They are used to maintain your session while browsing our website.

5.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences for future visits.

6. Managing Your Cookie Preferences

6.1 Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to:

  • Accept All: Consent to all cookies
  • Necessary Only: Only allow essential cookies
  • Custom Settings: Choose which cookie categories to allow

6.2 Changing Your Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Using your browser's cookie management tools
  • Contacting us directly

6.3 Browser Cookie Controls

Most browsers allow you to manage cookies through their settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

7. Impact of Disabling Cookies

If you disable cookies, some features of our website may not work properly:

  • Shopping basket functionality may not work
  • Personalised content may not be available
  • Website performance may be affected
  • Some social media features may not function
  • You may need to re-enter information more frequently

8. Cookies and Mobile Apps

If you use our mobile applications, similar technologies to cookies may be used to:

  • Improve app performance and functionality
  • Provide personalised content
  • Analyse app usage and performance

You can manage these preferences through your device settings or within the app.

9. International Transfers

Some of our cookie providers may transfer data outside the UK and EU. When this happens, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the UK government
  • Standard Contractual Clauses
  • Certification schemes and binding corporate rules

10. Children's Privacy

Our website is not intended for children under 16. We do not knowingly use cookies to collect personal information from children under 16 without parental consent.

11. Updates to This Policy

We may update this cookie policy from time to time to reflect changes in:

  • The cookies we use
  • Legal requirements
  • Our business practices
  • Technology developments

We will notify you of significant changes by updating the "last updated" date and may provide additional notice for material changes.

12. Your Rights

Under UK GDPR and data protection laws, you have rights regarding cookies and personal data:

  • Right to object: You can object to cookies being used
  • Right of access: You can request information about data collected via cookies
  • Right to erasure: You can request deletion of data collected via cookies
  • Right to withdraw consent: You can withdraw consent for non-essential cookies

13. Contact Information

If you have questions about our use of cookies or this policy, please contact us:

  • Email: [email protected]
  • Phone: 6661 229 4513
  • Address: Crystal Foothill Electronics, 42 High Street, Manchester M1 2PQ, United Kingdom

14. Useful Links

For more information about cookies and privacy:

Manage Your Cookie Preferences

You can update your cookie preferences at any time: